Balmy Tours and Travel Payment Policy
At Balmy Tours and Travel, we strive to make the payment process straightforward and secure for all our clients. Below are the terms of our payment policy:
1. Booking Confirmation:
- A deposit of 30% of the total booking amount is required to secure your reservation. This deposit must be paid at the time of booking.
- The remaining 70% of the payment must be made no later than 14 days before the departure date.
2. Payment Methods:
We accept the following payment methods:
- Bank transfers
- Credit and debit cards (Visa, MasterCard, etc.)
- Mobile money transfers (where applicable)
3. Late Payments:
- If the final payment is not received 14 days before the departure date, your reservation may be canceled.
- In such cases, the deposit will not be refunded.
4. Refunds:
- Payments made are subject to our cancellation policy.
- Refunds, if applicable, will be processed within 14 business days from the cancellation request.
5. Payment Security:
- All online payments are processed using secure and encrypted systems to protect your information.
6. Currency:
- All payments should be made in the currency specified in your booking confirmation.
For any questions or assistance with your payments, please contact our customer support team.
Thank you for choosing Balmy Tours and Travel. We appreciate your trust and look forward to serving you.